Privacy Policy

01 Introduction

Mindset with Martha (“we”, “our”, or “us”) is a coaching and educational services business operating from Ireland. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

• Visit our website
• Complete our Performance Mindset Assessment
• Submit a coaching enquiry
• Subscribe to our newsletter
• Engage with our coaching services

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Irish Data Protection Act 2018, and other applicable data protection laws.

02 Data Controller

Mindset with Martha

Ireland

martha@mindsetwithmartha.com

www.mindsetwithmartha.com

03 Personal Information We Collect

COACHING ENQUIRIES

When you complete our enquiry form, we may collect:

• Full name
• Email address
• Phone number
• Gender (if voluntarily provided)
• Service(s) of interest
• Whether you are enquiring for yourself, a team or an organisation
• Information regarding your goals, challenges and coaching objectives
• How you heard about us
• Any additional information you choose to provide

PERFORMANCE MINDSET ASSESSMENT

When you complete our assessment, we may collect:

• First name
• Last name
• Email address
• Country
• Assessment responses
• Assessment score and category

This information is used to generate and deliver your personalised assessment results.

NEWSLETTER SUBSCRIPTION

When you subscribe to our newsletter, we may collect:

• Name
• Email address

04 How We Use Your Information

We may use your information to:

• Respond to coaching enquiries
• Deliver personalised assessment results
• Communicate regarding requested services
• Send newsletters and coaching insights where you have subscribed
• Manage and administer our services
• Maintain website security
• Comply with legal obligations

05 Legal Basis for Processing

We process personal information under one or more of the following legal bases:

CONSENT

Where you request assessment results by email, subscribe to our newsletter, or voluntarily provide information through our website.

LEGITIMATE INTERESTS

To respond to enquiries, operate and improve our services, maintain website security, and manage our business operations.

CONTRACTUAL NECESSITY

Where processing is required to provide information or services requested by you.

06 Performance Mindset Assessment

The Performance Mindset Assessment is intended to provide educational and coaching-related insights. Assessment results:

• Are provided for informational purposes only
• Do not constitute medical advice
• Do not constitute psychological treatment
• Do not constitute psychiatric advice
• Do not constitute a diagnosis of any condition

Where you request your full assessment breakdown, your information will be used to generate and deliver those results by email.

07 Email Communications

We use Mailchimp to manage email communications. Where applicable, you may be required to confirm your email address through a double opt-in process before receiving certain communications.

All marketing emails include an unsubscribe link. You may unsubscribe at any time.

08 Third-Party Service Providers

We use trusted third-party providers to support our services, including:

• Mailchimp
• Google Forms
• Website hosting providers
• Website security and spam-prevention services

These providers process personal information only where necessary to provide their services.

Some service providers may process data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are implemented in accordance with GDPR requirements.

09 Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Deliver requested services
• Provide assessment results
• Maintain business records
• Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymised.

10 Your Rights

Under GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Irish Data Protection Commission

Further information is available at: www.dataprotection.ie

11 Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, misuse, loss or alteration.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

12 Children

This website is intended primarily for individuals aged 18 years and over. Individuals under the age of 18 should not submit personal information through this website without the involvement and consent of a parent or legal guardian.

Where coaching services are provided to individuals under the age of 18, parental or legal guardian consent will be required before coaching services commence.

13 Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with a revised date.